How to Bridge the Communication Gap When Managing Family Wealth

Danielle WalkerThe views presented here do not necessarily represent those of Advisor Perspectives.

Advisors managing family wealth will often need to bridge communication gaps caused by generational differences in lifestyle goals and perceptions of wealth.

A recent report from J.P. Morgan Family Wealth Institute found that seven out of 10 family members have difficulties discussing financial and legacy matters with each other. Upon surveying families with more than $10 million in assets, the Institute found that “all generations genuinely want to ‘do right’ by their wealth, yet they often avoid the topic, highlighting a need for clear and consistent family conversations,” the January report said.

“Topics such as fairness, responsibility, and collective decision-making are often avoided, and in some cases, the original wealth creator may hesitate to share information or involve others,” the research report said. “These patterns can jeopardize a family’s ability to sustain its success over time. Today’s families face new complexities — geographic distance, blended family structures, and rapid technological change all make communication both more critical and more complicated.”

Joshua Brooks, a financial advisor and founder of Exponential Advisors in Weatherford, Texas, has noticed differences in spending and saving habits between generations.

While millennials may be generally “more intentional and purpose minded” with their money, and less attached to large assets, like homes, Baby Boomers and Gen X individuals “may be more conservative” in their spending and debt accumulation, Brooks shared.

When trying to bridge the communication gap between family members, he’s found that studying the latest approaches in behavioral finance can help advisors. But also, simple steps, like using budgeting tools are useful so everyone can see where and how they spend.

“You could [see] the narrative patterns, for instance, where you were raised or how your family managed money, and [realize] wow, I’m kind of doing similar things. Even that self-awareness helps,” Brooks said, noting that budgeting tools allow families to look at the data, rather than solely relying on their feelings about money.