The Problem with Tesla’s Cars – and its Stock Price

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I put a $1,000 deposit on a Tesla Model 3 the day it was announced. At the time I thought of the Model 3 as a smaller, cheaper version of the Model S. So a few days ago I stopped by a Tesla store to check out the Model 3. I was at the store not as an investor evaluating Tesla’s latest product but as a buyer, ready to buy.

The shopping experience ended up being quite odd. Tesla’s Denver store did not have a Model 3 in the showroom or available for a test drive. I was told they will not get one for several months – the Model 3 is infamously behind schedule. But still, Tesla is producing thousands of cars: Why not send 100 to their stores so people can see and drive before they buy?

I thought it was also odd that when I asked a salesman to show me pictures of the Model 3, he did a Google search. He did not even have pictures of the car on Tesla’s internal site (the one he used to show me pricing options). Tesla’s external site also doesn’t have photos of the Model 3, just a few videos.

When in you are in a showroom that has only the Model S and Model X on display, it is easy to imagine that the Model 3 is just a smaller version of the Model S. It is not. In all fairness, Tesla CEO Elon Musk was clear about that when he expressed the concern that the Model 3 would hurt Model S sales. The Model S is a luxury car with a soft suspension; the Model 3 is a smaller, utilitarian car with a hard suspension.